You shall examine the products that you purchased and notify us any defects within seven (7) days from the date which the products are delivered to you. Subject to the terms and conditions of this return policy, we will exchange or refund, at our discretion, defective products due to manufacturing fault if you return such products within seven (7) days from the date which the products are delivered, provided that the products are returned in original boxes with all original packaging materials including Universal Product Code (UPC), manuals, and all accessories enclosed in that carton and packing slip properly packed. minicommashop reserves the right to charge a restocking fee if any of the original materials is missing.
Please note that defective software may only be exchanged for the same item. In addition, products or items not eligible for return include but not limited to the following:
any opened software;
any products modified, tampered or altered by any person other than minicommashop’s personnel;
any products with defects caused by any damage, fault, failure or malfunction due to external causes, including accident, abuse, misuse, problems with electrical power, usage and/or storage and/or installation not in accordance with product instructions,
any products with defects caused by use of parts and components not supplied by minicommashop; and
any other products or items not meeting any return or exchange requirements or process set forth in this return policy.